1. Who We Are
JustTax USA ("we," "us," "our") provides tax preparation education, including The Ultimate Tax Agent course. This policy explains what personal information we collect, how we use it, and the choices you have.
2. Information We Collect
We collect information you provide directly, including:
- Name, email address, and phone number (when you fill out a form, enroll, or contact us)
- Billing and payment information (processed by our third-party payment processor — we do not store full card numbers on our own servers)
- SMS/text messaging consent and communication preferences
- Any information you submit through contact forms or customer support
We also automatically collect limited technical information when you visit our site, such as pages viewed and general browsing activity, via cookies and analytics tools.
3. How We Use Your Information
- To process enrollment and payment for our courses
- To send enrollment confirmations, class reminders, and course-related updates
- To send SMS/text messages you've consented to receive (transactional and, separately, marketing messages — you may opt out of either at any time by replying STOP)
- To respond to questions and provide customer support
- To improve our website and course offerings
- To send marketing communications, where you've opted in
4. Third-Party Services
We use third-party services to operate our business, which may process your data on our behalf:
- GoHighLevel / LeadConnector — customer relationship management, form submissions, appointment/enrollment workflows, and communications
- A third-party payment processor to securely handle transactions
- Website analytics tools (e.g. Google Analytics) to understand site usage
These providers have their own privacy policies governing how they handle data.
5. SMS/Text Messaging
If you opt in to receive text messages from us, message frequency may vary and message/data rates may apply. Text HELP for assistance or reply STOP at any time to opt out. Consent to receive texts is not a condition of purchase.
6. Cookies
We use cookies and similar technologies to operate our site and understand how visitors use it. You can control cookies through your browser settings; disabling them may affect site functionality.
7. Data Retention & Security
We retain personal information for as long as necessary to provide our services and comply with legal obligations. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is 100% secure.
8. Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You can unsubscribe from marketing emails or texts at any time.
9. Children's Privacy
Our courses and website are intended for adults. We do not knowingly collect information from anyone under 18.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
Email: [email protected]
Phone: 954-874-0163
Broward County — 3678 W Oakland Park Blvd, Lauderdale Lakes, FL 33311
Miami-Dade County — 20332 NW 2nd Ave, Miami, FL 33169
